配送ポリシー
Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Estimated Shipping Times
- Domestic Shipping (Spain): 2-5 business days
- EU Shipping: 5-10 business days
- International Shipping: 7-15 business days
Delivery times may vary depending on location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor its progress.
International Shipping & Customs
- Customers outside the EU are responsible for any customs duties or import taxes applied by their country.
- We are not responsible for delays caused by customs clearance.
Incorrect Addresses or Undelivered Packages
- Please ensure that your shipping address is correct. We are not responsible for packages sent to incorrect addresses.
- If a package is returned due to an incorrect address or is unclaimed, we can reship it after the new shipping cost is paid.
Damaged or Lost Shipments
If your order arrives damaged or is not delivered within the estimated timeframe, please contact us at info@cpslippers.com with your order number.